Privacy policy

Last Updated: July 11, 2026

Introduction

Dana Gold and Jewelry owns and operates this online store, website, and all related information, content, features, tools, products, and services with the aim of delivering a seamless, enjoyable shopping experience to you, our valued customer (collectively referred to as the "Services"). Our website runs on the Shopify platform, which enables us to provide and manage these Services on your behalf. This Privacy Policy outlines how we collect, use, and share your personal data when you visit, browse, interact with, or complete a purchase or transaction through our Services, or when you communicate with us in any way.

In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail in matters concerning the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully and in its entirety. By accessing or using any of our Services, you acknowledge that you have read, understood, and consented to the collection, use, and disclosure of your information as described in this document.

Personal Data We Collect or Process

When we use the term "personal data," we refer to any information that identifies you or that can reasonably be linked to you or another identifiable individual. Personal data excludes information that has been fully anonymized or stripped of all identifying characteristics. Depending on how you interact with our Services, your geographic location, and applicable legal standards, we may collect or process the following categories of personal data:

  • Contact Information: Full name, billing address, mailing address, shipping address, phone number, and email address

  • Financial Data: Credit card details, debit card numbers, bank account information, payment card data, transaction records, payment method type, and payment confirmations

  • Account Details: Username, password, security questions, shopping preferences, and account configuration settings

  • Purchase & Transaction History: Products you view, add to your shopping cart, save to a wishlist, purchase, return, exchange, or cancel, along with your complete order history

  • Communications: Any information you voluntarily share when contacting us, including customer service inquiries, feedback, and general correspondence

  • Device & Technical Data: Information about your device type, web browser, operating system, network connection, IP address, and other unique device or browser identifiers

  • Usage Data: Information about how and when you browse, navigate, or otherwise interact with our Services

Sources of Personal Data Collection

Directly From You When you create an account, place an order, browse our website, reach out to us for support, or voluntarily submit your personal details through any of our Services.

Automatically Through Our Services Collected from your device automatically when you use our website, browse product pages, or interact with cookies and similar tracking technologies embedded in our platform.

Via Our Service Providers When we engage trusted third-party companies to provide specific technology solutions or services that collect or process personal data on our behalf.

From Business Partners and Other Third Parties In connection with marketing initiatives, advertising campaigns, promotional activities, or other collaborative business arrangements.

How We Use Your Personal Data

Delivering and Improving Our Services

We depend on your personal data to operate, maintain, and enhance our Services. This includes fulfilling our obligations under your purchase agreements, processing payments securely, completing orders, storing your preferences and items of interest, sending account-related notifications, managing purchases, returns, and exchanges, creating and maintaining your customer account, coordinating shipment and delivery, facilitating product reviews and feedback, and providing a personalized shopping experience.

Marketing and Promotional Communications

We may use your personal data to send you marketing and promotional materials. This includes promotional emails, text message campaigns, direct mail, and targeted advertisements for products or services displayed on our website or across other digital platforms.

Security and Fraud Prevention

Your personal data helps us verify your identity, maintain a secure payment environment, and identify, investigate, or take appropriate action against potentially fraudulent, unauthorized, illegal, unsafe, or harmful activity.

Customer Communication

We use your personal data to provide attentive customer support, respond to your inquiries and concerns, deliver effective service, and maintain a positive and productive ongoing relationship with you.

Legal Compliance and Regulatory Obligations

We may use your personal data to comply with applicable laws and regulations, respond to valid requests from law enforcement agencies or government authorities, and to enforce, investigate, or address potential violations of our terms, conditions, or policies.

How We Share Your Personal Data

  • Sharing data with Shopify, vendors, and third-party service providers who perform essential functions on our behalf, including IT infrastructure management, payment processing, data analytics, customer support, cloud hosting, warehousing, order fulfillment, and shipping logistics

  • Sharing data with business and marketing partners for the purpose of delivering advertising services, campaign management, and targeted marketing

  • When you direct, request, or consent to the sharing of specific information with third parties

  • Sharing data with our affiliated entities or within our broader corporate structure for operational and administrative purposes

  • In connection with significant business transactions such as mergers, acquisitions, asset sales, reorganizations, or bankruptcy proceedings

Cookies and Similar Tracking Technologies

Essential Cookies

These cookies are fundamental to the proper functioning of our website and cannot be turned off.

Performance and Analytics Cookies

These cookies enable us to track visitor traffic and analyze how users browse and navigate our site. All data collected through these cookies is aggregated and does not identify individual users.

Functional Cookies

These cookies allow our website to provide enhanced functionality and personalized experiences.

Targeting and Advertising Cookies

These cookies may be placed on our site by our advertising partners to develop a profile of your browsing interests and deliver relevant advertisements on other websites.

You can also use the following opt-out tools to manage advertising-related cookies: Google Ads Settings | Facebook Ad Preferences

California Consumer Privacy Act (CCPA) — Notice at Collection

This section is specifically applicable to California residents.

  • Identifiers: Name, email address, phone number, IP address
  • California Customer Records: Name, mailing address, phone number, credit or debit card number
  • Commercial Information: Transaction history, products purchased, considered, or viewed
  • Internet or Electronic Network Activity: Browsing history, website interaction data
  • Geolocation Data: Approximate geographic location

As a California resident, you are entitled to the following rights: Right to Know, Right to Delete, Right to Correct, Right to Opt-Out of Sale or Sharing, and Right to Non-Discrimination.

To exercise your rights, contact us at info@danagoldandjewelry.com or 708-901-2345. We will respond within 45 calendar days.

Our Relationship with Shopify

Our Services are powered by Shopify, which collects and processes personal data related to your access to and use of our platform. For more information, please review the Shopify Consumer Privacy Policy at privacy.shopify.com.

Your Privacy Rights and Available Choices

Depending on your geographic location, you may have the right to Access or Know, Delete, Correct, Data Portability, and Opt Out of Sale or Targeted Advertising. To exercise any of these rights, contact us using the information below.

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal active, we will automatically honor it as a valid opt-out request for that specific device and browser.

Updates to This Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Any updated version will be published on this website with a revised "Last Updated" date at the top of this page.

Contact Us

Dana Gold and Jewelry
Phone: 708-901-2345
Email: info@danagoldandjewelry.com
Address: 10344 S Harlem Ave, Palos Hills, IL 60465, USA
Business Hours: Monday–Friday: 10:30 AM – 8:00 PM · Weekends: 11:00 AM – 7:00 PM